Please note the following Money Back Guarantee Policy Information:
Defective Items will be gladly exchanged with no Restocking Fee, and Shipping Charges will be credited towards shipment of new item. All Non Exchanged products are subject to a 15% restocking fee. This is due to our cost of processing the order, credit card transactions (charge, refund), packaging materials, product re-inspection, manpower etc. Shipping Charges are non-refundable. If an item that was shipped for FREE is returned the original shipment costs may be deducted from the return credit.
Please note a 15% fee will be assessed for all refused shipments. In addition, the customer will be responsible for any return shipping charges assessed by the courier.